Privacy Policy

At Dr. Affan Qaiser Wellness Store, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase from our store.

By accessing or using our website, you consent to the collection and use of your personal information as outlined in this Privacy Policy. If you do not agree with our policy, please do not use our services.

1. Information We Collect

We collect personal information that is necessary for processing your orders and providing a better customer experience. This may include:

• Personal Identification Information:

  • Name, email address, phone number, shipping and billing address.

• Payment Information:

  • Credit/debit card details, billing address, or other payment methods used for transactions.

• Account Information:

  • If you create an account with us, we may collect information such as your username, password, order history, and preferences.

• Cookies and Tracking Information:

  • We use cookies to enhance your experience on our website. These cookies track your activities and preferences to offer a personalized experience, such as remembering your login details or products in your shopping cart.

• IP Address and Device Information:

  • We may collect information about your device, such as your IP address, browser type, operating system, and device type, to help diagnose technical issues and improve our website's performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing:

  • To process and fulfill your orders, including sending order confirmations, invoices, and delivery updates.

• Customer Support:

  • To respond to your inquiries, complaints, or requests for assistance.

• Payment Processing:

  • To securely process payments and prevent fraud.

• Personalized Experience:

  • To provide a customized shopping experience, including recommendations based on your preferences and past purchases.

• Marketing:

  • To send promotional emails, newsletters, and offers. You can opt-out of receiving these communications at any time.

• Improvement of Services:

  • To analyze usage data and improve the functionality, design, and content of our website.

3. Data Security

We take the protection of your personal information seriously and use commercially reasonable efforts to safeguard it. We employ industry-standard security measures, including Secure Socket Layer (SSL) encryption, to protect your sensitive data, such as payment details, during transmission.

However, no method of data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for ensuring that the information you submit to our website is accurate and kept secure.

4. Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, we may share your information with trusted third-party service providers for the following purposes:

• Payment Processors:

  • We may share your payment details with trusted third-party payment gateways (such as credit card companies or payment service providers) to process your transactions securely.

• Shipping and Delivery Providers:

  • We share your address and contact details with delivery partners for the purpose of fulfilling your orders.

• Legal Compliance:

  • We may disclose your information to comply with legal obligations, regulations, or governmental requests, or in the event of a legal dispute.

5. Cookies

Our website uses cookies to enhance your browsing experience and provide personalized content. Cookies are small text files that are placed on your device when you visit our website. They help us recognize your preferences and optimize the user experience.

You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features on our website.

6. Your Rights

You have the following rights regarding your personal data:

• Access:

  • You have the right to request access to the personal information we hold about you.

• Correction:

  • You can request corrections or updates to your personal information if it is inaccurate or incomplete.

• Deletion:

  • You can request the deletion of your personal data, subject to any legal obligations we may have to retain it.

• Opt-out of Marketing Communications:

  • You can unsubscribe from our promotional emails at any time by clicking the “Unsubscribe” link at the bottom of any email or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites, services, or products. These external websites have their own privacy policies, which may differ from ours. We are not responsible for the content, privacy practices, or policies of any third-party sites.

8. Children’s Privacy

Dr. Affan Qaiser Wellness Store does not knowingly collect or solicit personal information from anyone under the age of 18. If we discover that we have inadvertently collected information from a child under 18, we will delete such information immediately. If you are a parent or guardian and believe we may have collected personal data from a child, please contact us.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. By continuing to use our website after changes have been made, you accept the updated policy.

10. Contact Us 

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us:

• Email: draffanwellness@gmail.com